Background and challenges
With the rapid development of economy and the competition of financial industry, the self-service banking and self-service equipment are increasing at an unprecedented speed, in every corner of the city. Self-service bank has 24 hours of business, no one on duty, involving a large number of cash, security risk level of high characteristics, so the self-service bank's security work has been the top priority of the work of the security department.
How to effectively solve the self-service bank monitoring system existing problem, and improving the level of self-service banking security work, is to meet the bank security work demand, to ensure the safety of bank, improve banking capabilities and service quality of a problem.
In response to these challenges, fly like based on extensive experience in the field of video surveillance, the establishment of a set of intelligent security monitoring solutions to achieve the self-service bank monitoring and management, in order to meet the demand of self-service banking security at the same time, help to improve the quality of customer service, improve the image of the bank.
Solution
Self-service banking / ATM intelligent monitoring system are generally classified as video monitoring system, intrusion alarm system, voice intercom system, door module control system etc., system architecture as shown below:
1, video surveillance system
- 1) simulation model: ATM machine on the two are observed pinhole camera, a deposit / withdraw face monitoring, and another on a banknote outlet to monitor, self-help line the hall and add notes use are observed analog cameras, and the special ATM DVR, audio and video preservation.
- 2) + HD mode simulation: in analog control mode, select some monitoring point for HD transformation, such as customers face, and notes the important points using 720p, 1080p high-definition network camera, DVR original switch to hybrid DVR, which can not only access to the original analog cameras, can also get access to high-definition network camera.
- 3) HD + intelligent mode: across the board to use 720p, 1080p high-definition network camera, face intelligent identification, capture, storage and comparison, retrieval and other functions to achieve, through the network transmission of video signals and access network hard disk video recorder (NVR) video stream forwarding and storage.
2, intrusion alarm system
ATM machine next to deploy the alarm button, emergency for customer manual alarm, deployed in the ATM machine vibration alarm device, etc., of the malicious damage beat the ATM machine for automatic alarm; in self-help line the hall deploy smoke, alarm, alarm lamp and alarm device, deployment of red double detector probe in to add notes, important alarm occurs, linkage trigger field to open the alarm, alarm lamp deter criminals.
3, voice intercom system
In self-help line next to the ATM network deployment intercom device, launched by the centre intercom deter suspicious persons and can also be initiated by the customer intercom reporting center to ask for help, the center accepts the request through the intercom to guide the operation.
4, protective cabin system
To to the customer to create isolation of private space, improve the user a sense of security, each ATM machine installed a door class isolation, and access control, achieve cabin people from outside cannot be opened, the cabin can be opened from the outside without the talent mechanism, for users provide private space and to guarantee the security of user withdrawals.
Program highlights
The welcome message voice broadcast: customers enter the self-service banking system automatically, welcome the speakers to play the voice information linkage;
- door compartment anti trailing: for customers to create spatial isolation, anti trailing, anti peep secret, anti robbery, to enhance the level of bank service;
Magix abnormal face screenshots upload: intelligent recognition of the masked man withdrawals and immediately screenshots Upload Center, security through video confirmation after processing;
Intelligent recognition of - fraud: intelligent recognition installation card reading device, a paste fraud information notes illegal behavior, protect customer property;
- fault doubt intercom for help: customers encounter malfunction, TUNKA, note the error and so on, request intercom guidance to the center;
- timing voice broadcast information: in the period of frequent fraud cases can be automatically in the self-help bank play the voice remind customers to beware of scams.
- Bank of the latest business promotion: Bank launched a new business, using the bank self-service voice broadcasting system, to develop the new client business;
Magix overnight intelligent early warning: intelligent recognition wandering Han stay overnight behavior and to reporting center, by the security to drive;
- plus cash process real-time monitoring: inside the bank, add notes or cleaning machine, center of pop up video for process monitoring.
- the automatic adjustment of the indoor temperature, abnormal temperature and humidity, and can automatically open air conditioning, for customers to provide good environment;
The remote monitoring center remote control: open the sound and light alarm, lighting, air conditioning and other equipment in the self-service bank.